Our Guarantee

Product Guarantee

30-day Money Back Guarantee We believe in the unmatched quality of our products, and stand by them. If you are not completely satisfied with your Manito product,  you have not used or washed the product and you return it to us in its original package within 30 days of shipment date, we will refund your purchase price in full.

Return Process

Please ensure that you contact us within 30 days of shipment.  You can contact us toll free at 877-540-7455 or email us at info@manitosilk.com. We take great care to ensure that all orders are properly packaged and protected; however, if your order has arrived damaged, please contact us immediately.

Please note that we do not accept COD shipments, please pre-pay freight costs for returned items. In the case of a manufacturer's defect, we will reimburse you for your return shipping costs. For non-defect returns, we will reimburse for the price of goods only.

We require a Return Authorization # for all returns.  Please contact us by email or telephone to obtain your RA#. This will need to be included in the address line to one of the following addresses as illustrated:


Manito Linens Ltd.
RA# (please obtain from Manito before returning)
1465 Slater Road,
Ferndale, WA 98248-5007
Toll Free: 877-540-7455 (SILK)


Manito Linens Ltd.
RA# (please obtain from Manito before returning)
170 - 6165 Highway 17A
Delta, BC V4K 5B8
Toll Free: 877-540-7455 (SILK)

We require a copy of the invoice to be included in return shipments to ensure accurate processing. Please note that Manito cannot accept responsibility for damage to items returned during shipping. Please use the product's original packaging for the best shipping protection.

We will endeavour to process returns or exchanges within one week.  We will credit refunds to the credit card used in the original purchase . Please keep a copy of your shipping information for returns so that you can track the item. Call us toll free at 877-540-7455 weekdays from 10:00am to 6:00pm PST or email us to check on the status of your exchange or refund.